Cookie & Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.

We do all that we can to secure your privacy including the use of encryption for the transmission of information. The very nature of the internet is such that there can be no absolute guarantee of security. Information can be accessed and used in ways which the company cannot foresee or protect you from with 100% security. You therefore need to accept that information that you submit is to that extent at your own risk. The company recommends therefore that you should bear all of these matters in mind in considering what information you choose to submit.

What information do we collect?

We currently collect the following kinds of information from visitors to www.eweandlambbromsgrove.com

• site usage information from session cookies
• feedback (through emails)
• information contained in completed on-line forms

The Ewe & Lamb, Bromsgrove, (hereinafter called “the company”) will take all reasonable commercial steps to protect your privacy. While the company may provide aggregate statistics to others, these will contain no information to identify you personally. Any information that you have provided to the company that might identify you personally will not be used in any way that you have not approved.

You should be aware that the company collects and analyses information that is given to it from a variety of sources. Where we ask you to give information voluntarily, the site identifies this and tells you how the information will be used. It is a matter for you whether or not you want to provide it. In our analysis of the information we are seeking to improve and make our site more effective and fundamentally to improve it for your benefit as much as for our own.

When you visit our web site, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify you personally and you remain anonymous unless you choose to provide information that personally identifies you. However, in order to provide users and consumers with a range of services, we may need to collect personal information from you on our website. Depending on which service you are accessing, you could be asked to provide information such as name, telephone number, postal address, email address, information about what you like and do not like, and credit card details.

We collect anonymous information about the way people use our site using an industry-standard system (Google Analytics, see below). We use this information to help make your experience as easy and enjoyable as possible and to help us understand our market.

Using Your Personal Data

Personal data submitted on this web site will be used for the purposes specified in this privacy policy or in relevant parts of this web site. We may use your personal information to:

(a) Administer & maintain this website & the development of this site in the future.

(b) Supply services or products purchased via this web site.

(c) Enable visitors to use the services available on this web site.

(d) Send you email notifications which you have specifically requested.

(e) Send to you our newsletter or other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require our marketing communications).

(f) Deal with enquiries and complaints made by or about you relating to this web site and/or the services or products provided by this web site.

We will not provide or disclose personal information that visitors knowingly provide to us for the purpose of subscribing to our web site services, such as email notifications and/or our newsletters (including your name, address, email address, telephone number, mobile phone number) and email enquiries, to any third parties for the purpose of direct marketing.

Cookies

We use cookies on this website. The cookies on this website are set to 'allow cookies' to enhance your experience when browsing and to enable ongoing improvements to the site. Nearly all website use cookies and should now be informing you about them. If you continue to use this site we will assume you are happy and you don't have to take any action. A cookie is a small piece of text stored on your computer, phone or whatever you use to surf the Internet. Cookies have many uses, but fundamentally they are used to store information about you on your computer. We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Cookies Set By 3rd Parties

Below is a list of the cookies set by other websites for the purposes of providing you with an enhanced experience by utilising their services.

Google Analytics

Google Analytics, is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

We use Google Analytics to monitor how our customers use our website. For example to find out how many people are using the site and which content is the most popular. This information is then used to improve the user experience on our website. Google Analytics tracking uses cookies in order to provide meaningful reports about our site visitors. Google Analytics cookies do not collect personal data about our website visitors. For more information about how Google Analytics uses cookies please see: http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html
Google Analytic cookies will have the following names:
• _utma
• _utmb
• _utmc
• _utmz, etc.

For more information on the cookies set by Google Analytics please see Google's privacy policy. You can also opt out of being tracked on Google Analytics (visit Google's opt out page) but this will opt out for all websites not just www.eweandlambbromsgrove.com

Google Maps

Some of our pages include interactive maps provided by Google. Google may set cookies to store information and preferences about maps or other associated Google services on pages where we embed Google maps. For more information on how Google uses cookies, please refer to their privacy policy. http://www.google.com/intl/en/policies/privacy/

Toptable

We have also partnered with toptable to provide free, secure and instantly confirmed online bookings via this site. Log-in areas on the toptable websites require that your browser also accept cookies. Toptable uses cookies to verify that you are properly signed in, to display information for your primary dining location, and to highlight your pending reservations, for example. Toptable may also use cookies from time to time to measure your response to new aspects of the websites and/or emails in an effort to continually improve customer service and website usability. To view toptable's own cookie & privacy policy please refer to their privacy policy http://www.toptable.co.uk/info/privacypolicy.aspx

Facebook

Some of our pages link to our Facebook page or use Facebook sharing buttons. Facebook may set a number of cookies to store your login state, preferences or other information. For more information on what cookies Facebook uses, please refer to Facebook's Data Use Policy (http://www.facebook.com/about/privacy/)

Twitter
Some of our pages link to our Twitter page. Twitter may set a number of cookies to store your login state, preferences or other information. For more information on what cookies Twitter uses, please refer to Twitter's Data Use Policy (https://twitter.com/privacy)

Session Cookies
These are temporary cookies that are used on you visit to the website. They are not stored after you leave the website and are used to ensure you can do things like complete online forms.

To delete cookies or reject cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. We recommend you allow the cookies we set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at www.ico.gov.uk/cookiesadvice or http://www.aboutcookies.org/Default.aspx?page=2. If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that does not work.

EU Cookie Directive.
As you may have read the law has recently changed in relation to the use of Cookies. We have investigated many ways in which we can meet this directive. Guidance is however still evolving and many of the options available are quite obtrusive and can interrupt your browsing experience.
Therefore we have taken the view that currently we will provide information on the cookies we provide (as above) and advise users on how to change their browser settings to block cookies. This will allow you to take control of cookies across all websites, not just on www.eweandlambbromsgrove.com
It is worth noting that by deleting or disabling cookies you may not be able to use features on eweandlambbromsgrove.com or other websites

What happens when I link to another site?
www.eweandlambbromsgrove.com contains links to other websites. The company cannot control the contents of such other sites and has no responsibility for all or any part of their content or approval or endorsement by the company of anything that you may read there. The company accepts no responsibility for the data collection methods employed by such other sites. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information. We do not pass on any personal information you have given us to any other site.

Where We Store Your Personal Data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How To Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email or by post, you can find all of our contact details here in the web site contact section.

Changes To Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.